Our Philosophy
At officialCOMMUNITY we believe that the internet is the future of the music industry. As the online world evolves, most recording artists are finding that it is finally possible to engage directly with their audience. There is no better place to do that than on the artist's official website.
An officialCOMMUNITY-powered website is able to take advantage of all the online world has to offer while still remaining true to an artist's existing brand and being as member-friendly as possible. We do this by creating websites as online communities, where fans are transformed into members and become active participants on the website. We believe that "community" and "members" are more than just fuzzy, feel-good words; they are the foundations of a strong and profitable website. And so we aim to create an online space where our members can gather and feel truly connected with the artist, with one another and with the site.
We further enhance this experience with an easy-to-use store, ticket presales that offer best seats and fast, friendly customer service. Creativity is a highly valued virtue here at officialCOMMUNITY and we believe it can be applied to every aspect of our business, including our online retail operations. As a result, we're constantly evolving our online stores so that our customers have the best purchasing experience possible. We also apply this creative outlook to the products we sell. From exclusive merchandise to live concert recordings to concert experience packages, we've sold it all before and we're always developing new ideas.
officialCOMMUNITY puts artists in business for themselves by supporting their offline business, enabling access to their audience, and conducting all service at lower than industry rates, while providing high-touch artist-branded customer service.
Interested in employment at officialCOMMUNITY? Check out the our careers page.