I've worked with Official Community for the past 5 years on Roger Waters' and Mark Knopfler's tours in Europe and world wide. OC provides a very good service. Their staff pay attention to detail, take care of the fans and provide a service which makes the Artist look good by allowing real fans to get in early for the best seats.
Andrew Zweck, Managing Director, Sensible Events
As Great Big Sea's Canadian Agent, I have seen first hand the amazing transformation and monetization of the band's website by officialCOMMUNITY. They seamlessly turned the band's website into a significant part of their overall business while maintaining the integrity of the fan, artist experience.
Jack Ross, Senior Vice President, The Agency Group
You have been so awesome - thanks so much for your help!!! Very much appreciated!!
Kathleen K., Community Member
officialCOMMUNITY operation ran really smoothly from our perspective. We look forward to working with them again.
Michele Bernstein, Vice President Touring, William Morris Agency
I for one can attest that I have never worked with such an easy person as yourself. Your understanding of the sales patterns and helping allocate tickets was huge reason for the success.
Bernard Berry, Director of Ticket Services, Wolf Trap
Everyone at McGhee enjoys working with officialCOMMUNITY. They are proactively chasing us to get what they need to build our artist’s business online. They have the best follow up in the business and they produce great results.
Just a note to THANK YOU SO MUCH for the pre-sale tickets I got for the Atlanta show. I'm 58 years old, a diehard AIC fan, and I've never sat on the front row for any show before. I've gone to concerts all my life (Stones, Jimi Hendrix, etc.) and this is the biggest "thrill" yet!!! Thanks Again!!!
Jim B., Community Member
Excellent at getting the right people in the right seats.
Jim Cuddy, Blue Rodeo.
I TRULY appreciate the effort and steps taken to make sure I was satisfied and attended to, and receiving the two guitar picks yesterday really showed me that your attention to the customer is top rate! ... A sign of a good company, with high regard for customer satisfaction, is absolutely true for your business. It is rare, so please keep up the good work in that area.
Kyle K., Community Member
A solid, technically sophisticated business partner and we believe in their vision.
Stephen Bleeker, co-CEO MyMusic.com, Inc.
I purchased the VIP tickets so we could go to the Sound Check Party/Meet & Greet. I went on [the] site and purchased the tickets and they were waiting at the door when we arrived. It was very easy and I didn't have any trouble...
Bobbie M., Community Member.
The Team are extremely professional, very nice, and keeps you well informed on your order.
Charles C., Community Member.
Rhett here. I am happy to check in with y'all on my NEW AWESOME WEBSITE!!!
Thank goodness. I felt like my internet self was shriveling up. But I'm back, baby. I really love the site's design (kudos to the crack team of designers)...
Thanks so much for the quick reply. You guys are awesometastic! I will be back!
Carlene C., Community Member
I was quite pleased to have had the chance to buy Blue Rodeo tickets before they went on sale to the public. I have told many people about being able to purchase tickets this way and now I think you will have a few extra shoppers in the future.
Linda S., Community Member
Helped us to create a site that fans want to keep coming back to
Greg Keelor, Blue Rodeo.
I love this store and look forward to doing my Christmas shopping here as well. Great products and service...THANKS.
Tammy S., Community Member
All of the staff have consistently and promptly returned my calls and emails in a very courteous manner. You guys demonstrate patience and help that goes above and beyond my expectations.
Steve W., Community Member
I can't tell you how happy I am with the excellent service I received from the team at Official Community. At all times, [the staff] were nothing but courteous, honest and completely professional in their swift response to this panic-struck Alice In Chains fan.
John A., Community Member
I am proud to have worked with officialCOMMUNITY since inducting them into the Gowlings incubator program back in 1999 - officialCOMMUNITY and Gowlings understand the Power of Original Thought!
Thomas K. Hunter, Partner, Gowling Lafleur Henderson LLP
Thanks for the reply, this is the second email I have received from you all about this. Your customer service is outstanding and should be a model for others. Thanks again!
John C., Community Member
Thank you so much for getting back to us. We really appreciate such a prompt response. The band is outstanding and now I can see that it carries through to even their website!
Amelia B., Community Member
You've just MADE this trip for us. It's been a lot of travel and hotel and coordination to work out our plans and as I've said before, the ticketing has always been the worst and longest part of these trips for us. You seriously have made this the best seat results for the least worry, effort, maneuvering that we've ever experienced...
Valicia H., Community Member