OfficialCOMMUNITY

 

Contact Us

2238 Dundas Street West
P.O. Box 59039
Toronto, Ontario M6R 3B5
Canada

Our Opportunities

Customer Service Representative

Join an innovative team that is building the next generation of Internet-based communities for music legends and new recording artists. If you are passionate about music, love dealing with people as well as daily challenges and are seeking an opportunity to make an industry-wide impact then this is THE place to work. Great team spirit and work culture is waiting for you here at officialCOMMUNITY.

We are looking for a highly motivated Customer Service Representative to work with our online music communities from our Toronto, Canada office. The role requires an individual that has exceptional communication skills that they aren’t afraid to use when creating seamless experiences for our customers. Our ideal candidate loves dealing with people and thrives in a fast-paced and deadline driven environment. Is your dedication to superior customer service evidenced with a proven track record? Then read on to find out if you can be part of this success story!

Required Experience and Education:

  • Bachelor Degree, College Diploma, or equivalent experience
  • Minimum of 3 years experience in a customer service position
  • Experience with retail and e-commerce an asset

Required Skills:

  • Experience with Windows programs including the Office Suite
  • Highly organized and detail-oriented with excellent verbal and written communication skills
  • Strong interpersonal skills and ability to work with external customers
  • Ability to achieve results in a fast-paced team-based work environment
  • A strong passion for creating the ideal customer experience!

Please send resumes to: customer_opportunity@officialcommunity.com

We appreciate and consider all applications, however, only those candidates selected for an interview will be contacted